At Gonzaba Medical Group, your clients have access to a Patient Advocate Team that is dedicated to ensuring your client has everything they need. The Patient Advocates are Gonzaba's Concierges, and their job is to ensure your client has all the information they need. Patients can ask Patient Advocates for assistance on their prescription refills, appointment scheduling, Medicare Advantage plan benefits, transportation, and more!
Patient Advocates can be found in-person at every Gonzaba Medical Center and over the phone.
Below are a couple of patient testimonials about Gonzaba's Patient Advocates.
"My patient advocate is the best ever. I can go to her for anything and know she will not judge me. She always goes above and beyond for me, and for every patient. She always has a good attitude, is always positive and has a smile on her face." -Gonzaba Patient
"My patient advocate handled my issue so quickly and efficiently. We thought we would have to come back another day, take another day off work, but she helped us get what we needed to have our labs done that same day. We really appreciate her hard work." -Gonzaba Patient
